FAQs

The power light is not on?

The battery is low or the charging cable is not plugged in. Try charging the microphone or check the charging cable.

There is no sound from the microphone?

There may be no sound from the microphone because it is either not turned on, or the volume is turned down. To resolve this, ensure that the microphone is turned on and adjust the volume accordingly.

The microphone has no reverb effect?

The reverb setting is not adjusted. You can adjust the reverb setting according to the display scale.

Why is there a murmur or noise during singing or recording?

Murmurs or noise can occur if the cable is faulty or if there is interference from the phone's audio settings. To address this, try replacing the cable or adjusting the phone's audio settings.

Why is there no sound from the speaker?

If there's no sound from the speaker, it could be because the speaker amplifier is turned off. Double-click the mute button to activate playback mode and restore sound.

Why is the accompaniment low or silent?

The accompaniment may be low or silent if the phone's volume is not adjusted or if the volume of the source file is too low. Increasing the phone's volume or downloading a louder version of the accompaniment should resolve this.

Why can't Bluetooth connect to the device?

Bluetooth may not connect if the microphone is too far away, obstructed, or already connected to another device. To fix this, move the microphone closer, remove any obstructions, or disconnect the microphone from other devices and try reconnecting.

Why does Bluetooth automatically disconnect?

Automatic disconnections can occur if other devices are connected to the microphone or if there are multiple devices connected to the phone's Bluetooth. Turning off Bluetooth on other devices or deleting the existing connection and reconnecting the microphone should resolve this.

Why is the microphone charging slowly?

Slow charging may happen if the charger’s output current is less than 1A. Replacing the charger with one that meets the correct specifications should ensure proper charging.

Why won't the receiver power turn on?

The receiver might not power on if the battery is low. Check if the battery is low and ensure it is sufficiently charged.

Why is the transmit/receive distance short?

If the transmit/receive distance is short, it could be due to a low battery or interference from other devices nearby. Make sure the battery is sufficiently charged and move away from electrical appliances or wireless devices. You may also need to try changing the channel. Refer to the manual for detailed instructions.

Why won't the receiver power turn on?

If the transmit/receive distance is short, it could be due to a low battery or interference from other devices nearby. Make sure the battery is sufficiently charged and move away from electrical appliances or wireless devices. You may also need to try changing the channel. Refer to the manual for detailed instructions.

Why does the receiver remain green, but there is no sound or very little sound?

This issue may arise if the receiver is not properly connected. Ensure the receiver is connected to a speaker using an AUX or LINE connector. Additionally, verify that the external mixer and amplifier are correctly connected to the speakers, and that the volume is adjusted appropriately. Make sure to use the correct adapter, and refer to the manual for the proper connection method.

Why does shrill whistling or mouth buzzing occur?

Shrill whistling or buzzing sounds are often caused by microphone feedback. Lower the volume of external devices and avoid pointing the microphone directly at the speaker to minimize feedback.

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